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Salesforce Admin

Topics & Sub-Topics

1. Organization Setup

Managing users, data, and security settings

2. User Setup

Roles, profiles, and permissions

3. Standard and Custom Objects

Standard and Custom Objects

4. Sales and Marketing Applications

Managing campaigns, leads, opportunities, and quotes

5. Service and Support Applications

Case management

6. Activity Management and Collaboration

Tasks, events, calendars

7. Data Management

Data import, export, backups, and data quality

8. Analytics

Reports and Dashboards – Custom reports and dashboard creation

9. Workflow/Process Automation

Workflow rules, process builder, and flows

10. Desktop and Mobile Administration

Configuration for mobile and desktop interfaces

11. Deployement/ Change Set

D-19, Inbound Change Set, Outbound Change Set

12. Flow 

Introduction to Flow, Subflow

13. Configuring UI

Page Layout, LWC Record Page

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